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Consumers
What do Asian consumers want in 2026?
The market research firm WGSN has just released its report, “Asia Shopper Priorities 2026.” It identifies the trends that will reshape the expectations of Asian consumers.
The customer experience: a strategic driver of value creation
Each year, in its “Customer Experience Excellence” study, the audit and consulting firm KPMG provides an overview of the top-performing brands in terms of customer experience in France. The seventh edition highlights the structural shift in consumer expectations, particularly regarding the gap between perceived value and actual value.
War in the Middle East: the impact on consumers
How are American and European consumers reacting to the conflict in the Middle East? What strategies will they adopt in their daily choices, and how can brands position themselves to respond most effectively? In a recent article, the forecasting firm Mintel offers its analysis.
The adoption of guided experiences for cosmetics purchases
In the 2025 edition of its Beauty & Wellness Index, data analytics agency Revieve highlights a clear shift in how consumers discover and purchase beauty products today. Guided diagnostics and virtual trial experiences are no longer optional extras, but now form the backbone of cosmetics sales.
Conquering Generation Alpha
Born between 2010 and 2024, Generation Alpha is already estimated to be worth $255 billion in consumer spending. Although they don’t yet have credit cards, Alphas are already influencing the purchasing decisions of their Millennial parents. According to the WSL Strategic Retail agency, members of this cohort are far from being a simple extension of Gen Z. On the contrary, they are developing their...
Tuesday, June 28, 2022
Make-up: pre-Covid routines return
According to The NPD Group, women in the U.S. are back to their former make-up habits — or even kicking them up a notch — now that most mask requireme...
Monday, April 11, 2022
Beauty trends 2022 as seen by Mintel for in-cosmetics Global
The global Covid-19 pandemic has left a lasting impression on consumers around the world, creating dynamic shifts in lifestyles and beauty priorities,...
Wednesday, December 15, 2021
Bulk: consumer typology
Driven by the awareness of climate issues (and regulations), bulk sales (or refills) are gaining more and more ground. The research institute Yougov h...
Tuesday, December 7, 2021
Trends 2022: consumer expectations and needs
The American forecasting agency GWI has just published its report on the trends that are likely to be confirmed for next year. These data are all the ...
Monday, November 29, 2021
14th barometer of responsible consumption: a plea for sobriety
The “consume less and better” approach has been gaining ground over the past few years and the French tend to apply this principle to every item of da...
Wednesday, October 20, 2021
Trends 2021: what's new in makeup?
After a 2020 marked by a global health crisis, the entire cosmetics industry has been turned upside down, including the makeup segment. To help indust...
Tuesday, August 24, 2021
The e-consumer of tomorrow
The crisis of Covid-19 gave a considerable boost to the sale on Internet. Nowadays, doing business online is a full-fledged distribution method and co...
Tuesday, July 20, 2021
Organic and natural cosmetics: what do consumers think today?
A green wave is now sweeping through the beauty sector. But what is the general public’s perception of organic brands and labels? To better understand...
Tuesday, July 20, 2021
The effects of the pandemic on skin cleansing
Since March 2020, the Covid-19 crisis has disrupted the habits of millions of people around the world. CeraVe looked at how the health situation has a...
Tuesday, July 6, 2021
The new chinese consumers
In the space of one year, the Chinese cosmetics market has changed a lot. The pandemic has favored the emergence of new consumer typologies. Chemlinke...
Tuesday, July 6, 2021
1, 2, 3 love me!
“Love me, please love me”, sang Michel Polnareff. But when you are a cosmetic brand, serenading is not enough to win points. Talkwaker, a company spec...
Tuesday, June 29, 2021
Organic cosmetics: consumer expectations and perceptions
The consumption of organic products has become a way of life for many people. But how is organic really perceived? Does it still have good press and w...
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